A Step towards Management. This program focuses on understanding and developing strategies to create and improve processes in an organization. Basic Operations Course guides you to make things happen and produce desired results.

• Mastering Time Management, the only tool for efficiency;
• Understanding goals and objectives and converting into action plans;
• Mastering Effective Communication;
• Develop Personal Branding, through Professional Etiquette;
• Understand and capture the audience's attention through effective tools;
• Managing Performance Management, a self-drive;

Motivated and Engaged staff is the heart of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and delivers high performance.

• People Management: Understanding I and Them;
• Values & Culture Stewardship;
• Managing Performance via building rapport;
• Managing Energy & Motivation;
• People Development, not just a tick on the box;

The program provides an overview of the fundamental aspects of team management and development in the pursuit of becoming a true leader.

• Leadership, a mindset;
• My Role within my team;
• Leadership Communication, and Organizational Culture;
• Managing Productivity;
• Performance Management, Creating individual ownership;

Drive employee engagement through an expanded view of performance management processes, strategies, and approaches. The program will assist you, as a manager, with the tough, interpersonal aspects of performance management, especially when it comes to creating the conditions for trust and empowerment and providing feedback.

• Managing Performance via building rapport;
• Performance Management, Creating individual ownership;
• Managing Performance Management, a self-drive;
• Performance in Traditional and Agile System;
• Embracing Feedback;

Effective communication in the workplace is central to all business goals and also the sign of a high-performance culture. This program introduces you to the key tools and know-how that you need to effectively communicate in order to build stronger relationships and have better outcomes. Learn effective communication strategies you can use at your workspace to increase productivity. 

• Learn the basics of Communication;
• Transform your body language;
• Develop questioning, listening and influencing skills;
• Enhance personal effectiveness at the workplace;
• Importance of E.I. (Emotional Intelligence) in the workplace;

Make the most of your time and consequently increase your personal productivity and effectiveness. You will learn to identify which jobs are most important - and least important - and deal with them according to their priorities. You will discover how you can focus your time on the most critical tasks while avoiding time wasters.

• Mastering Time Management, the only tool for efficiency;
• Visualize your goal, Plan and Prioritize;
• Understanding the alignment between People - Process - System;

Do you want to be the person at your company whom everyone trusts and is eager to work with? Do you want to be valued for presenting yourself and your company well? This program is designed to help you build better, stronger relationships in your business life.

• Develop your Personal Branding;
• Learn all about confidence: Greetings, Introduction, and Posture;
• Communication: Verbal and Physical Gestures;
• Netiquette Skills: Social Media, Email;
• Contextualized Professionalism as per the industry sector;

Coaching can help empower leaders and executives through support and tailored guidance. This can also lead to the development of core leadership skills such as communication, confidence, empathy, and self-awareness. 

• Basics of Coaching;
• Coaching practices and its impact;
• Coaching, true leadership;
• The Listening Funnel;